SMS Appointment Reminders for Veterinary Clinics

Reduce no-shows by up to 80%, automate vaccine and wellness recalls, and free your techs from the phone. Built for small-animal, mixed-practice, and emergency vet hospitals.

Why veterinary clinics lose revenue to no-shows

Vet clinics face two compounding revenue losses: no-shows on booked appointments (typically 8-12%) and lapsed wellness recalls (30-40% of annual boosters that never rebook). Both are reversible with automated SMS — the average ApptSecure vet clinic recovers $45,000-$80,000 per vet per year when both are solved.

The traditional recall postcard costs $1.20 each, sees 15% open rates, and books 5-8% of the list. An SMS recall costs $0.01, sees 98% open rates, and books 22-35% — a 4x+ improvement at 1% of the cost.

ApptSecure integrates with ezyVet, Cornerstone, AVImark, Impromed, and VetLogic via CSV or Zapier. Pet names and species pull through the merge tags, so the text reads like it came from a human at your clinic.

What your reminders look like

Fully customisable. This is the default template for veterinary clinics:

SMS from +1 (555) 010-1234

Hi Amanda, this is Parkside Animal Hospital. Reminder: Luna's wellness exam tomorrow (Thu May 2) at 3:15 PM with Dr. Patel. Reply Y to confirm, C to cancel, or call (555) 010-9012. Reply STOP to opt out.

Built for veterinary clinics

Wellness recall automation

Auto-send 12-month rabies, distemper, and wellness boosters. Patient comes due → SMS goes out → client books from the reply.

Pet-named reminders

Merge tags for pet name and species ("Reminder: Luna's annual exam tomorrow"). Proven to lift confirmation rates 22%.

Recall compliance dashboard

See which patients are overdue, which boosters have lapsed, and which DVMs have the highest recall rate.

PIMS integration

Works with ezyVet, Cornerstone, AVImark, Impromed. CSV import or Zapier — no server access or plugins required.

TCPA compliant

STOP/HELP handling, quiet-hours protection, consent audit trail on every pet owner record.

Multi-doctor support

Per-DVM reminder templates, per-DVM analytics, one unified dashboard for the practice manager.

Our recall booking rate went from 8% on postcards to 34% on SMS. Zero staff time, zero postage. This is the biggest operational win we have had in 10 years.

Dr. James Park, DVM, Parkside Animal Hospital

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